Technical support contacts

Technical group

After Hours Technical Support (Before 8 a.m and after 5 p.m, Weekends and Holidays)

Phone: +1 800 232 0323

Email: technical.support@airbus.com

Ken Arnold

Manager, Field Services

+1 972 641 3556 +1 817 909 5209 Send an email

Mike May

AS350/H125, H130, AS355, H120

+1 972 641 3412 Send an email

Cory Shippen

AS350/H125, H130, AS355, H120

+1 972 641 3706 Send an email

Kenneth Lytle

H135/EC135, EC145/H145, BO105, BK117

+1 972 641 3587 Send an email

Brandon Crawford

AS350/H125, AS355, H130, H120

+1 972 641 5273 Send an email

Dave Vogel

H135/EC135, EC145/H145, BO105, BK117

+1 972 641 3573 Send an email

Felicia Brown

Database Administrator

+1 972 641 3558 Send an email

William Welch

Avionics & Autopilot Systems

+1 972 641 5236 Send an email

Gregg Young

Avionics & Electrical Systems

+1 972 641 5071 Send an email

Ala Ramadan

AS365, H155, H215, H225

+1 972 641 3605 Send an email

Mike Mattler

H130, EC145/H145, BO105, BK117

+1 972 641 3534 Send an email

Regional technical representatives

Winston Allart

Air Methods Corp.

+1 972 213 4536 Send an email

Bill Biddlecome

Southwest – H120, AS350/H125, H130, AS355

+1 928 632 0697 +1 928 533 1825 Send an email

Chris Breaux

S. Central (incl. GOM) – H120, AS350/H125, H130, AS355

+1 228 255 0254 +1 985 290 3398 Send an email

Tom Brown

West – H120, AS350/H125, H130, AS355

+1 702 271 9619 +1 817 832 3406 Send an email

Cambren Davis

Southeast – H135/EC135, EC145/H145, BO105, BK117

+1 352 515 1603 +1 352 232 1052 Send an email

Scott Dodge

Northeast – H120, AS350/H125, H130, AS355

+1 207 698 5051 +1 603 817 6136 Send an email

Dave Dunstan

West – AS350/H125, AS355, SA341, SA315/316

+1 530 626 0451 +1 214 215 3391 Send an email

Eric Herbst

S. Central (incl. GOM) – H135, EC145/H145, BO105, BK117

+1 214 208 5338 Send an email

Jon Hubbell

N. Central – H120, AS350/H125, H130, AS355, AS365

+1 317 336 7887 +1 317 201 8517 Send an email

Ryan Olsen

West – H120, AS350/H125, H130, AS355

+1 949 305 8532 +1 949 310 0507 Send an email

David Palmer

Southeast – H120, AS350/H125, H130, AS355

+1 972 955 3281 Send an email

John Shauger

North Central – H135/EC135, EC145/H145, BO105, BK117

+1 812 597 5528 Send an email

Steve Smith

West – H135/EC135, EC145/H145, BO105, BK117

+1 425 821 6797 +1 206 660 7100 Send an email

Derek Westphal

West – H135/EC135, EC145/H145, BO105, BK117

+1 469 243 7634 Send an email

Keith Collins

All U.S. – H225/H215/SA330

+1 972 955 4843 Send an email

Jarrod Gregoire

All U.S. – H175, H225

+1 214 952 6928 Send an email

Peter Soderlund

All U.S. – AS365, H155

+1 817 403 0168 Send an email

Technical publications

LaSaundra Hendrix Barnes

Supervisor, Technical Publications Coordinator

+1 972 641 3698 Send an email

Courtney Nguyen

Senior Technical Publications Coordinator

+1 972 541 3681 Send an email